Construction is unique in that it often involves lengthy payment terms, staged payments, retentions, and the potential for disputes over variations or quality of work. These factors can cause cash flow gaps if not carefully managed.

Our team specialises in navigating these complexities to ensure your business is paid on time and cash flow remains protected.

Unlike reactive approaches that only chase overdue invoices, our proactive system works from the moment an invoice is issued:

• Invoice confirmation: We contact clients to confirm receipt and expected payment date
• Regular touchpoints: Scheduled contact at strategic intervals throughout the payment term
• Early dispute detection: Ongoing dialogue surfaces potential issues before they freeze payments
• Payment momentum: Consistent contact keeps payment top of your client's priority list
• Risk monitoring: We track payment behaviour patterns to identify problems early

This proactive approach prevents invoices becoming aged debts and maintains positive client relationships through regular, professional communication.

We understand that retentions and disputes are common in construction contracts. We take a proactive but professional approach, ensuring retentions are tracked and chased when due, and disputes are managed firmly yet constructively to protect your client relationships while securing payment.

We maintain a detailed retention register for all your projects, tracking practical completion dates, defects liability periods, and retention release trigger points. As release dates approach, we proactively submit applications and chase payment.

For disputes, our proactive collection process helps identify potential issues early—before they freeze payments. When disputes do emerge, we act quickly to establish the issue, gather supporting documentation, and engage with your client professionally to resolve matters while preserving the business relationship.

Absolutely. We operate seamlessly under your business name and values, so your customers see us as an extension of your team. Our role is to protect your reputation while ensuring outstanding invoices are resolved quickly and efficiently.

Where Retention of Title clauses apply, we are experienced in exercising these rights where necessary. We work with you to ensure that your terms are enforceable and that this protection is used effectively to support payment recovery.

In construction, Retention of Title is more complex than in other sectors due to materials often being incorporated into structures. We help you understand when it's viable and how to use it effectively as part of your credit protection strategy.

Yes. We're experienced with CIS compliance and how it affects payment collection:

• Understanding CIS deduction rates (20% for subcontractors, 30% for those not registered)
• Reconciling gross invoice amounts with net CIS payments received
• Chasing both payment and CIS certificates
• Ensuring deductions are correctly calculated and remitted
• Supporting you with CIS verification and registration issues

We work within the CIS framework to ensure you receive correct net amounts promptly and that your CIS records are accurate for tax purposes.

We focus on preventing bad debts through our proactive approach and early intervention. However, if an account reaches the point where legal action becomes necessary, we recommend you seek legal advice from a solicitor.

With your permission, we will work closely with your legal representative, providing them with comprehensive documentation and evidence of all our collection activities. This demonstrates to the court the actions taken prior to the claim being issued, which strengthens your legal position.

Our systematic records and professional approach provide the foundation your solicitor needs for successful legal proceedings.

Every business is different, and we tailor our services to meet your specific needs and budget. During your free 30-minute consultation, we'll discuss your current situation, the level of support you need, and provide you with a clear, transparent quote.

Our pricing is straightforward with no hidden fees. We'll explain all costs upfront so you can make an informed decision about whether our services are right for your business.

Yes. We support construction businesses across the spectrum:

• Sole trader subcontractors: Managing dozens of invoices across multiple main contractors
• Small to medium contractors: Balancing multiple projects and client relationships
• Specialist subcontractors: Handling high-value invoices with complex payment terms
• Construction suppliers: Managing trade credit across numerous construction clients
• Regional contractors: Multi-million pound turnovers with complex debtor books

Whether you're managing dozens of small invoices or high-value project accounts, we scale our service to fit your needs and budget.

We offer all new and potential clients a free 30-minute consultation. This gives us the chance to understand your business, the challenges you face, and to explain how our proactive credit control strategy can strengthen your cash flow. There's no obligation—just an opportunity to see how we can support you.

Many construction businesses wait until cash flow becomes critical—we recommend talking to us earlier, while you still have options and before problems escalate.