The journey that led to the creation of Freelance Credit Control began back in December 2002 when our founder began his career in credit control for a FTSE 100 company.
Since then he has worked for and with a number of companies of varying sizes and business areas ranging from distribution and logistics companies, to sign companies, a well known shoe making company that is a listed PLC to much smaller SME’s.
In that time he learnt that every business regardless of size must have a healthy and efficient cash flow to survive . Yet not every business has someone to look after the cash flow and to navigate the various potential challenges and pitfalls in getting paid to terms.
So, he created Freelance Credit Control to fill this gap in the market.
Freelance Credit Control is a Credit Control solution that is designed to work with you regardless of the size of your business.
We bring our expertise, experience and team working philosophy to your sales ledger.
Delivering a bespoke service that has the scope to grow and evolve with you.
From our Northampton base we take great pride in the standard of our work and the quality of our service. We therefore ensure that we act in accordance to all industry and legal standards.
We currently have Guardians of your cash flow that are experienced in collecting under English and Welsh law mainly but have been involved in collecting payment from companies based in other countries as well.
The Freelance Credit Control philosophy starts from our belief in collaboration. In making our skills, expertise and knowledge available to support you.
To become a Guardian of your cash flow you must have at least five years experience in Credit Control, reviewing and managing a ledger of customers and be able to demonstrate an ability to work proactively and collaboratively. Have an enquiring mind that analyses the reasons for non payment and be able to articulate this.
These requirements are why we are ideally placed to support your business and you can draw comfort that your guardian is an expert in what we do.
All of this is also backstopped and overseen by our owner who himself has a successful twenty two years (and counting) career in Credit Control and has been responsible for collecting debts up to and including £9.5m to terms.
We know that the retention and growth of your client relationship is important to your business and that is why our proactive methodology has been created with this focus in mind. To add value to it and to nurture it whilst also encouraging prompt payment to protect your cash flow.
It all starts with a simple no obligation discussion. First, we will spend time getting to know you, your business, your client base and business philosophy. We will then tell you about us and what we can do and more importantly what we can’t do. In short the process starts with an open and honest conversation.
From there we will put together a plan for you that includes the cost of our services.
Upon acceptance of the plan we then proceed with onboarding you and getting everything ready for your guardian to step in.
Your guardian then takes centre stage and begins working on your behalf. As part of our ongoing service to you we include regular reviews. This is where we review the service that we are providing to you to ensure that it is still optimised. It is also an opportunity for you to discuss any concerns with us or future plans.
We will then take any actions that are agreed.
