Trusted B2B Credit Control Specialists Committed to Your Cash Flow.
At Freelance Credit Control, we understand that no matter the size or sector, every business needs reliable cash flow to survive—and to grow. That belief is at the heart of our story.
Our journey began in December 2002, when our founder started his career in credit control at a FTSE 100 company. Over the years, he gained hands-on experience across a wide spectrum of industries—from logistics and distribution to manufacturing and retail, including working with both listed PLCs and agile SMEs.
What became clear through this experience was a recurring challenge: while credit control is essential, many businesses lack the time, expertise, or internal resources to manage it effectively. Unpaid invoices, late payments, and unclear terms can all put unnecessary pressure on otherwise healthy operations.
Freelance Credit Control was created to meet this need.
We provide tailored, outsourced credit control services that integrate seamlessly with your business. Our approach is simple yet powerful: we become a trusted extension of your team, safeguarding your cash flow while you focus on running and growing your business.
Based in Northampton and operating nationwide, our experienced team is well-versed in credit control practices under English and Welsh law. We’ve also supported international recovery efforts, giving our clients peace of mind wherever their customers are located.
Why Choose Us?
Specialist B2B focus – We work exclusively with businesses, so we understand your commercial pressures and priorities.
Tailored service – No two businesses are the same, and neither are our solutions.
Proven experience – Backed by over 20 years in the field, across multiple industries.
Compliance-first – We operate to the highest legal and industry standards.
Collaborative approach – We work with you, not just for you.
At Freelance Credit Control, we’re more than service providers—we’re your partners in financial clarity.
Collaborative Credit Control with Purpose
At Freelance Credit Control, our philosophy is built on one powerful belief: collaboration leads to better cash flow. We don’t just provide outsourced credit control—we become strategic partners in your business, applying our knowledge, experience, and proactive approach to protect and strengthen your financial foundation.
Every member of our team, known as a Guardian of Your Cash Flow, is selected with purpose. To earn this title, our professionals must have:
A minimum of five years’ experience managing and reviewing customer ledgers
A track record of working proactively and collaboratively
Strong analytical skills to understand and explain why payments are delayed
The ability to communicate insights clearly and constructively
These high standards are what make our service stand out—and why you can trust that your credit control is in expert hands.
Our work is also guided and supported by our founder, a credit control specialist with over 22 years of hands-on experience, including recovering debts of up to £9.5 million to terms. His leadership ensures that every client benefits from deep industry knowledge and a relentless focus on results.
But technical expertise alone isn’t enough.
We understand that your client relationships are at the heart of your business. That’s why our proactive methodology is designed not only to secure timely payments but to preserve and enhance client relationships. We add value by engaging respectfully, maintaining professionalism, and nurturing long-term trust—while keeping your cash flow healthy.
At Freelance Credit Control, we stand for more than just numbers. We stand for clarity, care, and commitment in everything we do.
What to Expect: Your Journey with Freelance Credit Control
Starting your journey with us is simple, transparent, and commitment-free.
Step 1: A No-Obligation Discovery Call
Every partnership begins with a friendly, no-pressure conversation. We’ll take the time to understand:
Your business and industry
Your client base and operations
Your current credit control challenges and goals
In return, we’ll introduce you to Freelance Credit Control—what we offer, how we work, and just as importantly, what we don’t do. This open and honest discussion sets the foundation for a productive relationship.
Step 2: A Tailored Proposal for Your Business
Following our initial conversation, we’ll develop a customised credit control plan tailored to your business needs. This includes:
A clear outline of services
Transparent pricing with no hidden costs
Recommendations based on your industry and cash flow goals
Step 3: Seamless Onboarding
Step 4: Active Credit Control Begins
Step 5: Ongoing Reviews and Continuous Improvement
Once you’re happy with the proposal and give us the green light, we move into onboarding. During this phase, we:
Set up the processes and systems we’ll need to support your business
Align with your internal team and tools
Prepare everything for your assigned Guardian of Cash Flow to begin
Your dedicated Guardian steps in and starts working as an extension of your team, applying their experience to manage your sales ledger, reduce aged debt, and improve your cash flow performance—while protecting your customer relationships.
As part of our proactive service approach, we schedule regular review sessions to:
Evaluate the effectiveness of our credit control efforts
Discuss any challenges, changes, or new business developments
Refine the service to keep it aligned with your evolving needs
Any agreed changes or actions are implemented promptly to ensure continued value and results.
Ready to get started?
If you’re looking for a trusted, professional B2B credit control partner who puts your business goals first, let’s talk.